Skyline KC Limousine

Have questions about booking with Skyline KC Limousine? We’ve got you covered. Whether you’re planning your next big event, scheduling a business trip, or exploring our fleet, this FAQ page provides all the answers you need. From our booking process to special requests, policies, and vehicle features, we’re here to ensure your experience is seamless and stress-free. Feel free to reach out to our team directly—we’re always happy to help.

Booking Process

You can book a ride by visiting our website and using our easy online booking tool or by calling our team directly. We’re happy to help you choose the right vehicle and answer any questions about your reservation.

We recommend booking as early as possible to ensure your preferred vehicle and date are available. For high-demand times such as weekends or special events, booking several weeks in advance is ideal.
Yes, you can book a ride for someone else. Simply provide their contact information and any necessary details so we can ensure a smooth experience for the passenger.
When booking, please have the following details ready: date and time of the ride, pickup and drop-off locations, number of passengers, and any special requests you may have.

Day of the Ride

Yes, you will receive a confirmation at the time of booking and a reminder notification closer to your scheduled ride, including your chauffeur’s contact information.
If your chauffeur is late or you have concerns, you can contact them directly using the phone number provided in your confirmation. You can also reach out to our customer service team for assistance.
If you’re running late, please notify us as soon as possible. Depending on availability, we will do our best to accommodate the delay. Additional wait time charges may apply.
Your chauffeur will contact you upon arrival and may hold a sign with your name if requested. Additionally, they will be driving the vehicle specified in your confirmation.

Policies for Cancellation, Rescheduling, etc.

You can book a ride by visiting our website and using our easy online booking tool or by calling our team directly.
We’re happy to help you choose the right vehicle and answer any questions about your reservation.

Cancellations made at least 24 hours before your scheduled ride are fully refundable. For cancellations made within 24 hours of the ride, fees may apply.
Yes, bookings can be rescheduled depending on availability. We recommend contacting us as soon as possible to adjust your reservation.
Last-minute cancellations or changes may incur a fee, depending on the timing and availability. Please contact us for more details.
If your event runs longer than scheduled, additional time will be charged at the hourly rate specified in your agreement. Please inform your chauffeur if you anticipate delays.

Special Request Related

Yes, you can request a specific vehicle when booking. We will do our best to accommodate your preference based on availability.
Yes, food and non-alcoholic drinks are allowed in most of our vehicles. Please let us know in advance if you have specific needs or requests.
Yes, additional stops can be arranged during your ride. Be sure to include them when booking or inform your chauffeur, as additional charges may apply.
Yes, we are happy to accommodate decorations or themes for special occasions such as weddings or proms. Please discuss your ideas with us in advance so we can make the arrangements.

Vehicle Features

Our vehicles are equipped with features like premium leather seating, climate control, state-of-the-art sound systems, and ambient lighting for your comfort and enjoyment.
The Cadillac Escalade ESV seats up to 6 passengers, while the Chrysler 300 limousines accommodate 9–10 passengers. Larger groups may require multiple vehicles.
Yes, select vehicles include amenities like Wi-Fi and charging ports. Let us know if you have specific needs when booking.
Child seats are not provided but can be accommodated if you bring your own. Please inform us during booking so we can prepare the vehicle accordingly.

Payment Options

We accept all major credit cards, debit cards, and electronic payments. Cash payments may also be arranged upon request.
Yes, a deposit is required to confirm your reservation. The amount will be applied to your total balance.
Gratuity is not included in the base price but can be added at the time of booking or provided directly to your chauffeur.
Yes, we offer corporate accounts and group billing options. Contact us to learn more about setting up a corporate account for your business needs.

Discover the Skyline KC Limousine Difference

Experience luxury, professionalism, and personalized service with Skyline KC Limousine. Whether you’re planning your
next big event or need reliable transportation, our team is here to make every ride extraordinary.